Shipping

We aim to process and dispatch all orders within 5–7 business days

Shipping costs are covered by us, this applies only within the Netherlands.

Shipping times may vary depending on the destination.

Returns

You have the right to return your purchase within 14 days from the date of receipt.

If you would like to start a return, please contact us first at info@madustore.nl. Returns sent without prior notification unfortunately cannot be accepted.

If you have any questions about returning your order, please feel free to contact us. We are happy to help you.

To be eligible for a return, items must be unused, in their original packaging, with all tags still attached, and accompanied by proof of purchase.

Return shipping costs are the responsibility of the customer.

Refunds will be processed to the original payment method within 14 business days after receiving the returned item.

Would you like to start a return? Please contact us first at info@madustore.nl. Unfortunately, we cannot accept returns that are sent without prior notification.

Do you have any questions about returning your order? Feel free to contact us — we’re happy to help.